That Moment Before Starting: The Joys and Pitfalls of Team Check-ins

“For our check-in, I invite you to answer this question with a single sentence: ‘How do I feel about our objective?’” The first time I encountered the practice of the check-in was about twenty years ago, during seminars rooted in the US-UK tradition. At the time, it seemed unusual to me: in most seminars, participants […]
Learning psychological safety: training and gaming experiences

Over the past few weeks, we have been playing ReSet (for more information about the game, visit our website http://www.nexusconsultation.com and, in particular, the ReSet page) with many teams from different companies in a truly intensive manner, and each time we are surprised by the results and feedback we receive after people have played. Over […]
Feedback? No thanks!

Antonio, marketing director of a multinational company, is a firm believer in the practice of ‘continuous feedback’ that has recently been introduced in the performance management cycle. Antonio thinks that, precisely through feedback, it is possible to develop the soft skills of his employees, not only their technical skills. That is why he never misses […]
‘Illusion of transparency bias’: when we don’t take the risk of actually meeting the other

The illusion of transparency was first defined in 1998, in an article published in the Journal of Personality and Social Psychology, by the research team consisting of Thomas Gilovich, Victoria H. Medvec, Kenneth Savistsy. It consists of ‘the tendency of people to overestimate the extent to which others can discern their internal states’. The name […]
The 3Ds and the 3Cs of transformation

Over the last 18 months, we, at Nexus, have been working on a large scale organisational transformation project with an international organisation. We based our design on Otto Scharmer’s U process, which we have adapted, over years of practice. In our approach, we put a lot of emphasis on the Sensing phase, to ensure, […]
Generative Speaking: The other most powerful transformational behaviour

How can you “tell your truth”, whilst at the same time preserve the conditions for constructive dialogue and engagement at work? How do you manage to remain faithful to yourself – and what you think and feel – yet find a way of coming across that enhances collaboration rather than runs the risk of destroying […]
Generative Listening: the single most powerful transformational behaviour

Listening Though crucial for authentic Dialogue, true listening does not come naturally. It is an art that requires practice and a specific disposition, so that both speaker and listener connect in such a way that meaning can truly flow through them (as suggested by the Greek root of the word, dia-logos, “meaning flowing through”). And […]